Self-Service Cancel Button
Customers cancel eligible orders directly from the order status or checkout thank-you page. No support ticket needed.
Easy App Studios
Let customers self-cancel eligible orders from their order status page or checkout thank-you page. No support ticket needed.
You stay in full control. Set a cancellation time window, configure automatic refunds and restocking, and define exclusion rules to protect high-value or special orders. The app handles payment logic automatically — voiding authorized payments, issuing refunds, or offering store credit.
Customers cancel eligible orders directly from the order status or checkout thank-you page. No support ticket needed.
Automatically voids authorized payments, issues refunds, or offers store credit based on payment state.
Set a cancellation time window, define exclusion rules for high-value or special orders, and require cancellation reasons.
After cancelling, customers can reorder with a single click — recovering revenue that would otherwise be lost.
Real-time metrics, recent activity, cancellation reasons, and daily trends. Export data to CSV for deeper analysis.
Install from the Shopify App Store and enable the extension in your theme editor. No code changes required.
Set your cancellation time window, refund preferences, exclusion rules, and cancellation reasons.
Customers see a cancel button with an optional countdown timer on their order page. You stay in full control.
Free
$0 forever
Basic
$3.99 /month
7-day free trial
Pro
$9.99 /month
7-day free trial