Easy App Studios
Easy Order Cancel
Let customers self-cancel eligible orders from their order status page or checkout thank-you page. No support ticket needed.
You stay in full control. Set a cancellation time window, configure automatic refunds and restocking, and define exclusion rules to protect high-value or special orders. The app handles payment logic automatically — voiding authorized payments, issuing refunds, or offering store credit.
Features
Self-Service Cancel Button
Customers cancel eligible orders directly from the order status or checkout thank-you page. No support ticket needed.
Smart Payment Handling
Automatically voids authorized payments, issues refunds, or offers store credit based on payment state.
Configurable Rules
Set a cancellation time window, define exclusion rules for high-value or special orders, and require cancellation reasons.
One-Click Reorder
After cancelling, customers can reorder with a single click — recovering revenue that would otherwise be lost.
Analytics Dashboard
Real-time metrics, recent activity, cancellation reasons, and daily trends. Export data to CSV for deeper analysis.
How It Works
Install & Enable
Install from the Shopify App Store and enable the extension in your theme editor. No code changes required.
Configure Rules
Set your cancellation time window, refund preferences, exclusion rules, and cancellation reasons.
Customers Self-Cancel
Customers see a cancel button with an optional countdown timer on their order page. You stay in full control.
Pricing
$0 forever
- 10 cancellations/month
- Cancel button on order status
- Payment-smart cancellation
- Basic dashboard
$3.99 /month
7-day free trial
- Unlimited cancellations
- Countdown timer
- Store credit option
- Custom button text
- Advanced analytics
$9.99 /month
7-day free trial
- Everything in Basic
- Any duration time window
- CSV export
- Advanced exclusion rules
Support
- Email: [email protected]
- Privacy Policy: View Privacy Policy